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      How can I get a Product Recovery CD or DVD?

      Goto Recover your system with the hard drive service partition
      Goto Create your own recovery media with Rescue and Recovery
      Goto Purchase a recovery CD or DVD
      Goto Total Recovery Solution for IDEA products - Instructions
      Goto How to create USB Recovery Media for Windows 8/8.1 systems

      Note: Recovering your system will overwrite all data on your system with the factory pre-load as it was shipped with your system.

      Recover your system with the hard drive service partition
      A service partition has been included with newer systems. You can access your service partition during the startup process.

      Goto How to use the pre-boot service partition to recover your system

      Create your own recovery media with Rescue and Recovery
      If you have a CDRW or CDRW/DVDRW drive, Rescue and Recovery may be used to create a personalized backup on CDs or DVDs, that includes all of your added software, setting changes, and data files.

      Goto Learn more about Rescue and Recovery

      Purchase a recovery CD or DVD
      If you cannot use the service partition or have had hard drive failure, you will need to obtain a recovery CD or DVD by contacting the Support Center.

      Note: We no longer distribute recovery media for the following discontinued operating systems:

      • Windows 95
      • Windows 98, 98SE
      • Windows NT
      • Windows Me
      • Windows 2000
      • Windows XP: Systems manufactured after October 2010
      Goto Downgrade from Window 10/8/8.1: What is Eligible?

      Goto Purchase a recovery CD or DVD by calling the Support Center

      Total Recovery Solution for IDEA products - Instructions
      Instructional guides for total recovery solution for IDEA products are available in the following languages:
      Goto Danish Goto English
      Goto French Goto German
      Goto Hebrew Goto Swedish

      How to create USB Recovery Media for Windows 8/8.1 systems
      Goto How to create USB Recovery Media for Windows 8/8.1 to recover a Think system
      Goto How to create USB Recovery Media for Windows 8/8.1 to recover an Idea system

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      • Alias ID: MIGR-4M7HWZ
      • Document ID: HT035659
      • Last Updated :11 Nov 2015
      • © 2015 Lenovo