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      You cannot start Windows Live Mail after you log on Windows by using an account that contains a Romanian character in the account name - Lenovo 3000, ThinkPad, ThinkCentre, ThinkStation

      Symptom

      When you start Windows Live Mail, you may receive the following error message:

      error-mail

      For Windows Live Essentials 2011, error message is as below:

      Error-essentials 2011

      Affected configurations

      Any of the following systems but not limited to the following systems:

      • Lenovo 3000 (all models)
      • ThinkCentre (all models)
      • ThinkPad (all models)
      • ThinkStation (all models)

      Applies to:

      • Microsoft Windows 7
      • Microsoft Windows Vista
      • Microsoft Windows XP Professional
      • Microsoft Windows XP Home Edition
      Solution

      None. This is a known Microsoft issue. See Microsoft Knowledge Base Article 2448208.

      Click here for more information

      Do not replace any hardware for this issue.

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      • Alias ID: SF10-D0152
      • Document ID: HT005374
      • Last Updated :17 Jun 2014
      • © 2015 Lenovo