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      MuteSync service fails when customer opens the audio player or sound recorder the first time - ThinkCentre M70z

      Symptom

      MuteSync service fails when customer opens the audio player or sound recorder the first time.

      Affected configurations

      The above symptom is associated with, but not limited to, the following systems:

      • ThinkCentre M70z

      Applies to:

      • Microsoft Windows 7
      Fix

      The application is WinDVD and Sound Recorder provide by Microsoft. This issue has only been seen with Windows 7 Starter and Windows 7 Home Basic 32bit.

      Click "Close Program" button, then launch MuteSync.exe from C:\Program Files\Lenovo\Lenovo MuteSync.

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      • Alias ID: SF10-D0151
      • Document ID: HT005089
      • Last Updated :17 Jun 2014
      • © 2015 Lenovo