Windows 7/Vista Crash: System may hang or blue screen or unexpected restart with an error message - ThinkPad Reserve Edition, R61, R400, R500, T61, T61p, T400, T400s, T500, W500, W700, W700ds, X61, X61s, X61 Tablet, X200, X200s, X200 Tablet, X300


The user may see any of the following symptom:

  • System Hang with an Error Message
  • Blue Screen, Windows may stop responding with an error message
  • The system may auto restart just after an error message


Affected Configurations

Any of the following ThinkPad system running Windows 7 or Windows Vista:

  • Reserve Edition
  • R61
  • R400, R500
  • T61, T61p
  • T400, T400s, T500
  • W500, W700, W700ds
  • X61, X61s, X61 Tablet
  • X200, X200s, X200 Tablet, X300, X301



This problem is caused by Intel Turbo Memory Driver

Update Intel Turbo Memory Driver to driver version or higher.

Did this work for you? let us know

  • Alias ID: MIGR-73635
  • Document ID: HT001088
  • Last Updated :17 Jun 2014
  • © 2015 Lenovo