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      Diagnose and Fix

      1. How to find solutions using "Solution by Product"?
      2. What is Lenovo assisted search?
      3. What is Window Support Center?
      4. What is Lenovo Solution Center?
      5. Software for my Product
      6. What is "Post your issue to the Community" and "Search Forum Knowledgebase"?
      7. I still can't find my solution, how?

      How to find solutions?

      Go to support.lenovo.com and click on “Solutions

      diagnose and fix guidance

      How to find solutions using "Solution by Product"?

      1] After clicking "Solutions", the model you selected last time will be auto displayed. If you are looking for solutions for a different model. Click on "Change Product"

      diagnose and fix guidance

      2] Select your product via any options provided as below. For example, yoga 3-1470.

      diagnose and fix

      Step 1: Click on "Solutions by Product"

      diagnose and fix guidance

      Step 2: You may filter the solutions by "Component" or "Symptom". You can also type in keyword to search.

      diagnose and fix

      What is Lenovo Assisted Search?
       

      Lenovo Assisted Search is a tool created by Lenovo to assist users in obtaining solutions easily.

      1] Click on Lenovo Assisted Search

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      2] Users can find for their solutions by clicking the quick entrance on right and left side of the interface, or use the search function at the bottom.

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      What is Windows Support Center?

      Windows Support Center is a list of solutions from Windows official website.

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      What is Lenovo Solution Center?

      The Lenovo Solution Center is a new software application created by Lenovo for Think products that helps users get the most out of their PC experience. The new software allows users to quickly identify the status for system health, network connections and overall system security.

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      how to find solution


      What is "Software for my Product"?

      This is a list of drivers for All Laptop & Tablet, Desktop & All-in-One.

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      diagnose and fix

      What is "Post your issue to the Community" and "Search Forum Knowledgebase"?

      User can find solutions or share their issue in Forum by click on the following option or go to https://forums.lenovo.com/.

      diagnose and fix

      I still can't find my solution, how?
           

      If all the above are unable to solve your issue, you may contact the support center to log a case or you can drop an email.

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      • Alias ID:
      • Document ID: HF003104
      • Last Updated :21 Sep 2015
      • © 2015 Lenovo