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      Unable to select Sleep mode after Windows Update - Lenovo C200 All-In-One

      SYMPTOM:

      After Windows update, user clicked "Start" --> "Shut down" --> "Sleep". It turned out the option was grey.

      AFFECTED CONFIGURATIONS:

      The above symptom may occur on the following system:

      Lenovo 3000 C200

      VALID REGIONS/COUNTRIES:

      Worldwide

      SOLUTION:

      To enable sleep button function:

      1. After Windows update, sleep option turns to grey color in "Shut down" menu. See Fig.1

      Fig.1

      2. On the desktop, click "Lenovo Driver and Application Installation". See Fig.2 to run it. On the pop-up window, select "Automatic Driver Installation".

      Fig.2

      4. From the "Driver List", select "INTEL On-Board VGA Driver" and click on "Custom Installation".

      Fig.3

      5. After Installation, restart the computer. You will be able to select the sleep option from Start menu.

      TRADEMARKS:

      Lenovo, Lenovo 3000, IdeaCentre and IdeaPad are trademarks of the Lenovo Corporation in the United States, other countries, or both.

      Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

      Other company, product, or service names may be trademarks or service marks of others.

      Document ID:

      ID20101130-001

      Last modified:

      2010-11-30

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      • Alias ID: 12911672080832
      • Document ID: HT071191
      • Last Updated :26 Mar 2014
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