You can sign up for REACHit at REACHit.lenovo.com or you can use an existing Lenovo ID.
The email address used by REACHit must be a valid email address. An account will be created based on the email address you choose and messages will be sent to this email address providing additional information. You can set the password associated with this account independently of your email password.
Check your email for an account validation notice. Click on the link in the email to validate your account and then try again.
English, Spanish, French, German, Italian, Brazilian Portuguese, and Japanese
Use the User Feedback option inside REACHit to let us know what you would like to be supported. We will work hard to add it to our supported languages list.
Internet Explorer 10+ and the latest versions of Google Chrome and Firefox
Some VPNs do not allow websocket connections. If you are using one of these VPNs, REACHit will not be able to connect.
Any device running Windows 7/8/8.1, Android 4.1+, and iOS 8+
REACHit is available in the Windows Store, Google Play Store and the Apple App Store.
Not yet but if you would like us to build one, use the User Feedback tool option in the app
Google Drive, OneDrive, Drop Box, Box
Note: Only one OneDrive account can be included in REACHit at a time.
No, you will need to use an existing account or sign up with a new account with each provider
Right click on the account in your storage list and select Delete
You cannot change the password for your cloud storage accounts inside of REACHit. You will need to access your account directly with the provider to make changes. Once you change your password, you will be asked to enter your new password the next time you try to access that provider in REACHit.
Use the User Feedback option inside REACHit to let us know what you would like to be supported. We will work hard to add it to our supported list
We update the search index periodically throughout the day. After the next update you will be able to find the file.
Currently, REACHit only provides support for dragging and dropping files through the PC interface. The next release of REACHit will allow users to drag and drop files from a phone to PC.
REACHit stores the following:
- Authentication tokens to the cloud storage accounts that you’ve configured (Note: REACHit does not have access to your passwords)
- File & folder names, time-date stamps, and size
- (Note: REACHit does not store any of your file’s contents – not even thumbnails)
You can reset your password at the log-in page by clicking Reset Password or by using the Reset Password option under the settings menu inside the app.
By its nature, REACHit (or REACHit for Cortana) requires data collection to function. It can’t enable you to search for your content without generating metadata about that content. As such, the only way to opt out of data collection is to uninstall the app.
If Fiddler debugging proxy is running, this can interfere with the connection. To resolve this, close Fiddler, close REACHit, and restart REACHit.
The following links can provide additional information about REACHit:
- The REACHit application itself: https://reachit.lenovo.com
- REACHit introduction: http://shop.lenovo.com/us/en/landingpage/lenovo-cloud/REACHit/
- Lenovo REACHit working with Microsoft Cortana: FAQ’s for Lenovo’s REACHit solution working with Microsoft’s Cortana digital assistant