Unsupported Browser Detected

The Lenovo Support website supports Microsoft Internet Explorer 10+, Mozilla Firefox 29+, Chrome 34+ and any other modern web browser.

      What to do if your PC is infected with the Police virus


      The PC is infected with the Police virus and does not allow you to use your PC. You can only see a text that writes that you have entered in inappropriate sites and your PC is locked. There will be a requests for money to unlock the PC.


      Affected configurations

      All Idea Systms



      You have to restart the PC and get into safe mode (by pressing F8 short before Win logo appears) and do a system restore.





      • Alias ID: IG20121214-002
      • Document ID: HT076105
      • Last Updated :19 Mar 2015
      • © 2016 Lenovo