Unsupported Browser Detected

The Lenovo Support website supports Microsoft Internet Explorer 10+, Mozilla Firefox 29+, Chrome 34+ and any other modern web browser.

      The USB 3.0 driver might be unstable in the OneKey Recovery Pro workspace


      In the OneKey Recovery Pro workspace, the USB 3.0 driver might be unstable and the USB 3.0 device might not be recognized when you connect it to the computer for the first time.


      Affected configurations

      The above symptom may occur to the following software:

      The OneKey Recovery Pro program



      Disconnect the USB 3.0 device and then reconnect it to the computer.




      • Alias ID: ECR118059
      • Document ID: HT073446
      • Last Updated :26 Mar 2014
      • © 2016 Lenovo