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      The Launch button to start the Create Recovery Media application is missing.

      Symptom

      User starts Lenovo Solution Center (LSC) and navigates to the LSC - System - Recovery Media page.  LSC will show that the user installed the application Create Recovery Media, but the Launch button to start the application is missing.

      Affected configurations

      The above symptom is associated with, but not limited to, the following systems:

      • ThinkPad T420, T520, W520, T420s, X220, X220 Tablet, L520, L420, X1, X121e, X130e
      • ThinkPad Edge E120, E125, E320, E325, E420, E425, E520, E525, E220s, S220, E420s, S420
      • ThinkCentre M90z, M71z, Edge 91z, Edge 71z, M91, M91p, P260, M60e, M71e, M81, M75e, M76, M77, Edge71, Edge91
      • ThinkStation S20, D20, C20, C20x, E30

      Applies To:

      • Microsoft Windows 7
      Solution

      None.

      Workaround

      The user should reboot the system and re-launch LSC.  The Launch button will be displayed and the user can click the Launch button to start the Create Recovery Media application.

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      • Alias ID: SF12-D0022
      • Document ID: HT072525
      • Last Updated :17 Jun 2014
      • © 2015 Lenovo