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      A "Power2Go Key Activation" window may appear - ThinkCentre, ThinkStation and ThinkPad

      Symptom

      If Power2Go is launched from Lenovo QuickLaunch, a "Power2Go Key Activation" window may appear requesting to enter the product key.

      Affected configurations

      The above symptom is associated with the following systems:

      • ThinkCentre
      • ThinkStation
      • ThinkPad

      System is configured with:

      • Microsoft Windows 8
      • Power2Go

      Operating Systems:

      • Microsoft Windows 8
      Solution

      None. 

      Workaround

      The user should close the application and start it again.

      Additional Information

      The normal Lenovo Power2Go operation does not ask for a product key. The "Power2Go Key Activation" window asking for a key is showing up in error.

      This error is intermittent at a rate of one in twenty and only occurs when launching Power2Go from Lenovo QuickLaunch. The key dialog can be ignored by the user. The user may notice that during a session showing a key box that some Power2Go functions are limited. Closing Power2Go and launching it again will restore full functionality.

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      • Alias ID: SF13-D0080
      • Document ID: HT077506
      • Last Updated :17 Jun 2014
      • © 2016 Lenovo