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      Lenovo Solution Center (LSC) Dashboard Alerts Status cannot be updated in real time

      Symptom

      The Alerts status, in LSC - Home - Dashboard View, cannot be updated in real time.  If the user launches LSC and makes any changes to the LSC alerts, the changes cannot be updated and displayed on the Dashboard View page.

      The Alert status is composed of Alert Meters and Alerts Numbers and this information is not updated in real time. The User must close and re-launch LSC for the alert status to be displayed correctly.

      Affected configurations

      The above symptom is associated with, but not limited to, the following systems:

      • ThinkPad T420, T520, W520, T420s, X220, X220 Tablet, L520, L420, X1, X121e, X130e
      • ThinkPad Edge E120, E125, E320, E325, E420, E425, E520, E525, E220s, S220, E420s, S420
      • ThinkCentre M90z, M71z, Edge 91z, Edge 71z, M91, M91p, P260, M60e, M71e, M81, M75e, M76, M77, Edge71, Edge91
      • ThinkStation S20, D20, C20, C20x, E30

      Applies To:

      • Microsoft Windows 7
      Solution

      None.

      Workaround

      User should close and re-launch LSC.

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      • Alias ID: SF12-D0019
      • Document ID: HT072528
      • Last Updated :17 Jun 2014
      • © 2016 Lenovo