Unsupported Browser Detected

The Lenovo Support website supports Microsoft Internet Explorer 10+, Mozilla Firefox 29+, Chrome 34+ and any other modern web browser.

      Lenovo Solution Center is not displaying Battery or System Warranty information - ThinkCentre, ThinkStation, ThinkPad, IdeaPad G-series



      The Lenovo Solution Center is displaying a message, “Unable to determine warranty”, for the System and displaying a message, “not available”, for the Battery.

      Affected Configuration:

      The above symptom is associated with, but not limited to, the following systems:

      • ThinkCentre
      • ThinkStation
      • ThinkPad
      • IdeaPad G-series

      System is configured with;

      Lenovo Solution Center

      Operating System
      • Microsoft Windows 7
      • Microsoft Windows 8
      Additional Information

      Due to a high volume of web activity for warranty searches, this function has been temporarily disabled.


      A new level, version 2.0.018, of the Lenovo Solution Center will be released.


      Go to the following URL to determine accurate warranty information until a new version of Lenovo Solution Center is released:

      ==> click HERE


      Was this information helpful?

      Your feedback helps to improve this site.

      • Alias ID: SF13-D0034
      • Document ID: HT076810
      • Last Updated :17 Jun 2014
      • © 2016 Lenovo