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      BIOS password setting issue - ThinkCentre M72e Tiny

      Symptom

      System cannot enter the BIOS setup menu using the password set by SRDOS.  This only occurs with the BIOS level 21A, and older, when using specific passwords.

      Affected configurations

      The above symptom is associated with, but not limited to, the following systems:

      • ThinkCentre M72e Tiny (with 21A, and older version BIOS)

      Applies to:

      • All Operating Systems
      Solution
      1. Use the utility SRDOS to change the password to another one.  For example, if the previous power-on password that set by SRDOS is "123", then use the command “srdos.exe /newpop 456 /pass 123” to change "123" to a new password of "456".
      2. Enter the BIOS Setup using the password “456” and then clear the password.
      3. Update the BIOS to the latest F4KT22A, or later.
      4. Reset the password to “123” with the command “srdos.exe /newpop 123”.

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      • Alias ID: SF12-D0216
      • Document ID: HT075647
      • Last Updated :17 Jun 2014
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