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      Upgrading the Lenovo Fingerprint Software makes the single sign-on feature work abnormally - All ThinkPad the Lenovo Fingerprint Software.

      Symptom

      When upgrading the Lenovo® Fingerprint Software from version 3.2.116 or earlier to the latest, the user has to swipe the fingerprint twice for both the power-on password and the Windows login password.

      Affected configurations

      All ThinkPad® computers with the Microsoft® Windows® XP operating system and the Lenovo Fingerprint Software 3.2.0.116 or earlier installed.

      Solution

      To recover the single sign-on feature, do the following:

      1. From the Windows desktop, click Start ->Run.
      2. In the Open field, type c:\windows\system32\ATupdatePBA.exe.
      3. Click OK.

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      • Alias ID: MIGR-72410
      • Document ID: HT000569
      • Last Updated :03 Mar 2015
      • © 2015 Lenovo