Device enrollment to VMware® Workspace ONE - ThinkReality VRX headset

Device enrollment to VMware® Workspace ONE - ThinkReality VRX headset

Device enrollment to VMware® Workspace ONE - ThinkReality VRX headset

Description

Describes how to enroll the ThinkReality VRX to VMware Workspace ONE.

Device enrollement to VMware Workspace ONE typically uses a smartphone with QR code scanning. The ThinkReality VRX does not have QR code scan capability. As a result, the provisioning/enrollment file or token must be copied from a PC to the ThinkReality VRX using one of the following:

  • Media Transfer Protocol (MTP) or File Transfer mode
  • Vysor
  • Android Debug Bridge (ADB) tools

Applicable Devices

Prerequisites

  • Provisioning/enrollment JSON file created from  VMware Workspace ONE
  • Windows PC
  • ThinkReality VRX:
    • Configured for Developer Mode
    • Preloaded with the ThinkReality (TR) Assist Service app 
  • USB-C 3.1 cable to connect the ThinkReality VRX to a Windows PC

Solution

Step 1: Create JSON file using the Enrollment Configuration Wizard from VMware portal

  1. Generate a QR code as described at: VMware Workspace ONE UEM: Generate a QR Code with the Enrollment Configuration Wizard, Android
  2. Decode the QR code generated through the Workspace ONE UEM Console. The contents will be in JSON format. 
  3. Save the JSON file to a PC.

Step 2. Connect the ThinkReality VRX to a PC and configure the ThinkReality VRX for Developer Mode

  1. Connect the ThinkReality VRX to a PC using a USB-C 3.1 cable. 
  2. Enter ThinkReality VRX Developer Mode. For more information, click: Developer Mode feature - ThinkReality VRX headset
  3. Within Developer Mode, select Transfer Files.
    ThinkReality VRX Transfer Files

    USB debugging
  4. The first time that the ThinkReality VRX is connected to the PC, the following message appears: 
    USB Debugging

Step 3: Copy the JSON file to the ThinkReality VRX

Using one of the following methods:

Media Transfer Protocol (MTP) or File Transfers

When the ThinkReality VRX is connected to the PC, copy and paste the JSON file to device Internal shared storage. Note: The ThinkReality VRX is configured for Developer mode. Change the USB connection to Transfer files.

Using Vysor

Drag and drop the JSON file to the device. The file is copied to Internal storage/vysor/ folder, or the device and view within the VRX/vysor/ folder.

Using Android Debug Bridge (ADB)

Copy the JSON file to the ThinkReality VRX by using the following ADB push command:
adb push example
For example: 
Adb push command

Step 4: Enroll to VMware Workspace ONE using the ThinkReality (TR) Assist Service App

  1. Power on the device and follow in-headset instructions to complete the initial setup. If a Wi-Fi configuration has been specified within the provisioning file, skip Wi-Fi configuration by clicking Next.
  2. Open Apps menu, and launch TR Assist Service app.
    Apps menu
  3. This launches the app in a container. The container (depth, scale) can be adjusted. Click the cross button to continue.
    cross button
  4. Click Browse files button to launch the file browser where to browse and select the MDM's proivisioning JSON file.
    • By default, the file browser opens up with Recent documents section. This allows the choice to go to other folders within the device.
    • Note: Do not close the app while the enrollment is in process.
      Open from

      Downloads
  5. After selecting the MDM provisioning file, the enrollment setup wizard is launched. Follow the on-screen prompts and instructions to complete the setup.
    • Note: Do not close the app while the enrollment is in process.
      Device belongs message

      Set up your work device message

      Device is not private message

Document ID:HT515817
Original Publish Date:11/13/2023
Last Modified Date:11/21/2023