Lenovo, in conjunction with our Online Data Backup (OLDB) partner EMC, has made the strategic decision to discontinue Lenovo's OLDB Client Edition (CE) offer and transition customers from Lenovo's OLDB CE for PCs and Servers to EMC's Mozy Home service. With this decision, both Lenovo's OLDB CE for PC and Server Editions will be retired from our service portfolio. OLDB service associated with ThinkPlus Secure Business will also be discontinued.
As Lenovo withdraws from the individual and small business OLDB CE market, our belief is that existing customers will be best served by directly engaging EMC and their Mozy brand of backup service. EMC is the secure backup platform currently used by Lenovo for the OLDB CE service. Lenovo partnered with EMC because of their industry leadership in secure data storage and encryption services.
What does this mean to you?
All current contracts, including Think Plus Secure Business Customers, will be honored through the existing expiration date. Once those contracts expire, customers will not have an opportunity to renew their contract. Lenovo recommends transitioning to EMC's Mozy Home offering, which has the same functionality, military grade security and encryption at a comparable price. Mozy Home currently provides online data backup services for over one million customers and 50,000 business customers, backing up more than 25 petabytes of information to multiple data centers around the globe.
When you decide on a new service provider, simply restore all of your currently backed up files to your PC or other storage device. You can then uninstall the Lenovo OLDB CE License. All client data will remain secure, allowing the ability to access, backup, and restore data until contract expiration. All data will be securely deleted upon completion of the existing contract. Customers will be responsible for restoring or transferring their own data to their PC, hard storage device, or new service provider.
Lenovo will not be held responsible for any data loss should the customer not take the necessary steps to back up their data prior to service termination. Lenovo will continue to deliver unsurpassed service excellence, and a strong portfolio of services the help you get the most from your PC.