Unsupported Browser Detected

The Lenovo Support website supports Microsoft Internet Explorer 10+, Mozilla Firefox 29+, Chrome 34+ and any other modern web browser.

      Release of New OneKey Recovery (OKR) supporting for backup images up to 300GB


      Users cannot successfully use OKR which version is older than to backup images over 100GB.  These old versions are only capable for the image backup operation, but when attempting to perform a recovery, the following error message will prompt: “The Image file is not valid.”



      The above symptom may occur upon the following operating system:

      IdeaPad and Essential laptops with OKR versions older than



      To use OKR to backup and restore images over 100GB successfully, please upgrade your OKR version to or later version prior to performing backups. The newer version of OKR will support backup images up to 300GB.

      Please click the below links to download and install:



      Was this information helpful?

      Your feedback helps to improve this site.

      • Alias ID: IN20120112-001
      • Document ID: HT072115
      • Last Updated :08 Sep 2015
      • © 2016 Lenovo