Unsupported Browser Detected

The Lenovo Support website supports Microsoft Internet Explorer 10+, Mozilla Firefox 29+, Chrome 34+ and any other modern web browser.

      Mouse Cursor Behaves Erratically -

      Back Mouse Cursor Behaves Erratically - - Videos

      If you are unable to reach the video solution, please refer to below solution in pure text format.

      Symptom

      On IdeaPad Y550A, Y550 and Y560 running Windows 7, the mouse cursor jumps randomly.

      Applied OS

      • Windows 7

      Solution

      1. Uninstall Lenovo Energy Management from Control Panel.
      2. Download and install the Lenovo Energy Management and corresponding manufacturer touchpad driver

      Lenovo Energy Management

      Touchpad driver

      Was this information helpful?

      Your feedback helps to improve this site.