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      Camera does not work in skype


      Lenovo EasyCamera is detected in skype video options but when initiating video call, an error occurs: "Your camera is not supported".

      Affected Configurations

      The above symptom is associated with, but not limited to, the following systems:

      • Lenovo, Idea and Think laptops

      Affected Systems

      • IdeaPad 100

      Applies to

      • Windows 8.1, Windows 7

      1. Uninstall Lenovo EasyCamera driver

      In Windows 7, go to Start -> Control Panel -> Programs (View by Category)-> Uninstall a program. Then, locate Lenovo EasyCamera and right-click on it and select Uninstall.

      How to uninstall a program

      In Windows 8.1, from the Windows Start Screen, search and select Uninstall a program. Locate Lenovo EasyCamera, right-click on it and select Uninstall.

      Uninstall app

      2. Download and install camera driver

      Go to, select your Model, click “go”. You will see all the drivers, download and install the corresponding camera driver.

      Driver download


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      • Alias ID: IN20100531-001
      • Document ID: HT070440
      • Last Updated :14 Dec 2015
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