Unsupported Browser Detected: Dear user, the browser you’re currently using is not supported by this website. Please click here for more information about the browsers we support and how to obtain them.

Running Microsoft Windows Updates on Lenovo computer systems fails


The windows update installation fails to complete.  Upon failure, the windows updates are reverted to the previous configuration.  Repeating the windows updates will result in the same failure to update the system.  The system will display the error code "80071A90".


Affected configurations

The above symptom is associated with, but not limited to, the following systems:

  • ThinkPad
  • ThinkCentre 
  • ThinkStation
  • Idea Tablet
  • IdeaPad
  • IdeaCentre


Applies to:

  • Microsoft Windows 7



The user should install the KB2647753 only and then repeat the windows updates.

Click here for the link to Update for Windows 7 for x64-based Systems (KB2647753)







  • Alias ID: SF12-T0072
  • Document ID: HT075646
  • Last Updated :25 Sep 2014
  • © 2015 Lenovo