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      How to Locate Serial Number (SN) & Model Type if Label is Missing or Illegible – ThinkStation, ThinkCentre and ThinkPad systems

      Symptom

      If the serial number label is missing from the unit or illegible. There are other methods that you can perform to retrieve this information

      Affected Brands

      • All Think Desktop , Laptops & Tablet

      Affected Systems

      • All

      Operating System

      • Windows 7, 8 & 10

      Solution

      A. Using Command Prompt

      First we will need to open command prompt, See steps below

      Window 7

      Click on Start/Windows icon > Search for CMD > Click on CMD




      Window 8 and 10

      Press Press “Win + X”, and click/tap on Command Prompt

      Open Command Prompt from Search

       


      Once command prompt is open please type in the command listed below to search for serial number and model type


      Find Serial Number

      In the Command Window, as shown below, type the following command:

      wmic bios get serialnumber


      Find Model-Type Number

      Method 1:-

      In the Command Window, as shown below, type the following command

      wmic csproduct get name


      Method 2

      In the Command Window, as shown below, type the following command,  A System Information window will open

      msinfo32


      B. Using Lenovo Solution Center

      If you have the Lenovo Solution Center ( LSC) software installed , Launch it and look at the bottom left hand side below " System Information"

       

       

      Related Link:-

      Find Product Name & Serial Number

      How to Locate Serial Number (SN) & Model Type if Label is Missing or Illegible – Lenovo & Idea Machines\Tablets

      Search

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      • Alias ID: SF12-D0162
      • Document ID: HT073866
      • Last Updated :28 Mar 2016
      • © 2016 Lenovo