When you use Windows 7, you may have issues with changing the desktop background, you may have a scenario similar to the following:
In Windows 7, when you try to change your desktop background by clicking Control Panel, Appearance and Personalization and then Change desktop Background, the check boxes are not selected when clicked and the Select all and Clear all buttons do not work as expected. Therefore, you cannot change desktop background.
In Windows 7, when you try to right-click a picture and then select Set as desktop background, you receive the following error message:
This image can''t be set as wallpaper. An internal error occurred.
In Windows 7, the slideshow feature for desktop background does not work from a certain time although it works well before.
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This issue can be caused by one or more of the following issues:
To resolve your issue, follow the steps in the methods below starting with Method 1:
Method 1: Incompatible applications
Some applications that help manage display settings can cause compatibility issues with setting background pictures, displaying Aero glass and other Windows functionality. As a test, disable or uninstall any display management applications that are installed on your computer.
Method 2: Check background setting in the Power options
An option is available in the Power Options settings that will pause the background slideshow, follow the steps below to check your background settings in power options:
Method 3: Check the Remove background setting under the Ease of Access settings
An option is available in the Ease of Access settings that will remove background images, follow the steps below to check your background settings in power options:
Method 4: Check for a Domain policy that disables the background changing
If you are joined to a domain, your domain administrator may have disabled the changing of the desktop background, follow the steps below to check the desktop background policy:
Method 5: Corrupted TranscodedWallpaper.jpgIf the TranscodedWallpaper.jpg file has become corrupted you may be unable to change the desktop background picture, deleting this file can correct this issue and let you to change the background picture, follow the steps below to delete the TranscodedWallpaper.jpg file:
Method 6: Upgrade to a version of Windows 7 that supports changing background pictures
Windows 7 Starter and Windows 7 Home Basic do not support changing the desktop background picture. You can purchase Windows 7 at retail locations, or online in some countries or regions. If you have a netbook or other computer that does not have a DVD drive, purchasing and downloading Windows 7 online is an easy way to get it on your computer. For more information about how to get Windows 7 in your country or region, go to the Shop (http://go.microsoft.com/fwlink/?LinkId=166228) webpage.
For more information on upgrading to Windows 7, click the following links to view the articles on the Microsoft website:
Upgrade to another edition of Windows 7 by using Windows Anytime Upgrade (http://windows.microsoft.com/en-US/windows7/help/videos/upgrade-to-another-edition-of-windows-7-by-using-windows-anytime-upgrade)
Upgrading to Windows 7: frequently asked questions (http://windows.microsoft.com/en-US/windows7/upgrading-to-windows-7-frequently-asked-questions)
Buying Windows 7: top questions (http://windows.microsoft.com/en-US/windows/shop/buying-windows-7-top-questions)
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February 2, 2011 - Revision: 1.0