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      Win 7: After upgrade to Windows 7, webcam can not be used. - IdeaPad / IdeaCentre

      Symptom:

      After upgrade to Windows 7 webcam can not be used - it is not shown in "Computer" and only shows in "Devices and Printers" (after pressing Fn+Esc) but with no ability to gain any picture or video from it.

      AFFECTED CONFIGURATIONS:

      The above symptom may occur on the following systems:

      All laptops with Windows 7

      SOLUTION:

      Windows 7 does not have default utility to get images or video from webcam. Customer needs to install some 3 rd party application for this. As example Easy Capture can be used.

      You can go to Lenovo Driver & Download site to download the software of Easy Capture for your computer:

      http://support.lenovo.com/en_US/downloads/default.page?

      TRADEMARKS:

      Lenovo, Lenovo 3000, IdeaCentre and IdeaPad are trademarks of the Lenovo Corporation in the United States, other countries, or both.

      Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

      Other company, product, or service names may be trademarks or service marks of others.

      Document ID:

      IG20091130-004

      Last modified:

      2009-11-30

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      • Alias ID: 1281495324774
      • Document ID: HT069169
      • Last Updated :17 Jun 2014
      • © 2016 Lenovo