Customer use 2 monitors with DualView mode, one is connected to DisplayPort, and another is connected to VGA port. The monitor connected to VGA port does not enter standby mode after the exact period that is configured in the power options profile, and at last, the monitor stops responding.
At this time, the screen is black and a power indicator of the monitor is green. The monitor connected to DisplayPort enters standby.
The above symptom is associated with, but not limited to, the following systems:
- ThinkCentre M70e, M81, M58, M58p, M90, M90p, M91, M91p
- Microsoft Windows XP Professional
- Microsoft Windows XP Home Edition
Click here to download and install the latest Power Manager software, currently version 1.04.0025.