Windows 7 Crash: System may hang or blue screen or unexpected restart with an error message - ThinkPad


The user may see any of the following symptom:

  • System Hang with an Error Message
  • Blue Screen, Windows may stop responding with an error message
  • The system may auto restart just after an error message


Affected Configurations

Any of the following ThinkPad system running on Windows 7:

  • Edge 13, Edge 14, Edge 15
  • Edge E30, Edge E40, Edge E50
  • L410, L510
  • Reserve Edition
  • R60, R60e, R61, R61e, R61i
  • R400, R500
  • SL300, SL400, SL400c, SL410, SL500, SL500c, SL510
  • T60, T60p, T61, T61p
  • T400, T400s, T410, T410i, T410s, T410si, T500, T510, T510i
  • W500, W510, W700, W700ds, W701, W701ds
  • X60, X60s, X60 Tablet, X61, X61s, X61 Tablet
  • X100e, X200, X200s, X200 Tablet
  • X201, X201i, X201s, X201 Tablet, X300, X301

This problem is caused by Intel Wireless LAN (bg, abg, abgn) driver version

Update Intel Wireless LAN (bg, abg, abgn) to driver version 13.01.1000 or higher.

  • Alias ID: MIGR-75378
  • Document ID: HT036057
  • Last Updated :12 Mar 2015
  • © 2015 Lenovo