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      Unable to change the input method in the Password Recovery Answer box in the recovery environment

      Symptom

      After enabling the Password Recovery function using the Client Security Solution program on the Windows XP operating system with specific language (such as AR, HU, and HB), the user cannot change the input method when trying to restore the password in the recovery environment.

      Affected software

      All versions of the Rescue and Recovery program and the Client Security Solution program on the Windows XP operating system

      Defect #: 6114

      Solution

      Input only English text.

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      • Alias ID: MIGR-76236
      • Document ID: HT005199
      • Last Updated :17 Jun 2014
      • © 2016 Lenovo