Unsupported Browser Detected

The Lenovo Support website supports Microsoft Internet Explorer 10+, Mozilla Firefox 29+, Chrome 34+ and any other modern web browser.

      SimpleTap is missing Recovery Media link from Lenovo Solution Center (LSC) title - ThinkCentre, ThinkStation, ThinkPad

      Symptom

      When the user launches SimpleTap and goes to the Lenovo Solution Center (LSC) tile, there is not a Recovery Media link to launch the Recovery Media function in LSC. This issue occurs intermittently.

      Affected Configuration:

      The above symptom is associated with, but not limited to, the following systems:

      • ThinkCentre
      • ThinkStation
      • ThinkPad

      Affected System:

      • All

      Additional Information

      Some systems do not have a Recovery Media function available. This issue will be resolved in a future LSC update.

      Operating System

      • Microsoft Windows 7

      Workaround

      • The user can launch LSC directly and use the Recovery Media function by clicking on System and then Recovery Media.

      Search

      Was this information helpful?

      Your feedback helps to improve this site.

      • Alias ID: SF13-D0036
      • Document ID: HT076813
      • Last Updated :21 Jul 2016
      • © 2016 Lenovo