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      How can I get a Product Recovery DVD or USB from Lenovo

      Description

      A recovery media is a general term for media containing a backup of the original factory condition or a favored condition of a computer as configured by an original equipment manufacturer (OEM) or an end-user. OEM media allows the user to:

      • Reformat the hard drive.
      • Reinstall the operating system.
      • Pre-loaded software as it was when it was shipped. 

      You might not need recovery discs or a USB recovery solution from HP to recover the software on your computer. Some Lenovo machines have a separate partition on the hard drive called One Key Recovery (OKR). This partition contains the factory installed system and program files. If the hard drive is still functional, you can still perform an system recovery from the hard drive as long as the recovery information has not been destroyed or corrupted.

      You can copy your computer’s recovery partition to a DVD or USB drive, creating a backup copy. After you create the backup copy, Windows will allow you to remove the recovery partition from your computer, freeing up gigabytes of space.

      Applicable Brands

      • All Lenovo Desktops and Laptops

      Applicable Systems

      • All

      Operating Systems

      • All

      Solution

      Select one of the following for more information

      arCreating a recovery Disc or USB

      If your computers operating system is still running fine you can create a  set of recovery discs or USB stroage device for recovery purposes

      The advantages to creating a recovery solution from your computer are: they are less costly than ordering, can be created faster than the time it takes to have them shipped,

      A. Think products (Think Center, Thinkpad, ThinkStation)

      1. Windows 7: How To Create A Backup System Image/ Repair Boot Disk in Windows 7
      2. Windows 8: Create Recovery Media and reload a Lenovo Think system
      3. Windows 10: How to Create a USB Recovery Drive and Use it to Recover Windows 10

      B. Non Think products ( Ideapad, Lenovo laptops desktops)

      1. Windows 7: How To Create A Backup System Image/ Repair Boot Disk in Windows 7
      2. Windows 8: How to create a USB recovery drive and use it to recover Windows 8/8.1
      3. Windows 10: How to Create a USB Recovery Drive and Use it to Recover Windows 10

      arObtaining a recovery Disc or USB

      The process on obtaining a recovery media differs by brand of product. Think Systems vs Idea/Lenovo systems . Please identify your machine and follow the process accordingly.

      arA. Think products (Think Center, Thinkpad, ThinkStation)

      Method 1:- Digital Download Media

      What is a digital Download ?
      Lenovo will either ship a recovery key to the customer or customers can download the necessary recovery files from Lenovo and create their own recovery Disc/ USB

      IMPORTANT: Digital Download Recovery downloads between 10GB and 14GB of recovery files from Lenovo cloud to your computer. This process can take several hours to complete depending on your internet connection, and requires a 16GB or larger USB key to create recovery USB key

      Currently only applicable for machines preloaded with Windows 10.Please click the link below

      Windows Non-Downgrade Recovery Media

      Method 2: Order Physical Disc/USB

      1. EMEA Region (Online Portal) - How to obtain a product recovery disc

      2. Other Regions - Contact Support Center 

      3. Windows 7 Pro Machines with Windows 8.1 Pro or Windows 10 Pro license (on limited machines only ) -  Downgrade Systems for getting Window8.1 Pro and Windows10 Pro. .
        Note:You should have received a coupon with original system purchase.

      arB. Non Think products ( Ideapad, Lenovo laptops desktops)

      Method 1 : Recovery using Lenovo One Key Recovery (OKR)

      You might not need recovery discs or a USB recovery solution from Lenovo to recover the software on your computer. Lenovo provides a recovery solution on a separate area of the hard drive. If the hard drive is still functional, you can still perform an Lenovo system recovery from the hard drive as long as the recovery information has not been destroyed or corrupted.

      1. Desktop Computers - Introduction to Lenovo OneKey Recovery 4.0 Restoring System for Desktops 

      2. Laptops Computers - Introduction to Lenovo OneKey Recovery 8.0 

      Method 2: Order Physical Disc/USB

      1. EMEA Region (Online Portal) - How to obtain a product recovery disc

      2. Other Regions - Contact Support Center 

      3. Windows 7 Pro Machines with Windows 8.1 Pro or Windows 10 Pro license (on limited machines only ) -  Downgrade Systems for getting Window8.1 Pro and Windows10 Pro. .
        Note: You should have received a coupon with original system purchase.

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      • Alias ID: MIGR-4M7HWZ
      • Document ID: HT035659
      • Last Updated :30 Sep 2016
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