Microphone has low audio or does not function - ThinkCentre, ideacentre
Low audio sound when using the microphone with a headset jack or mic does not work
Low audio sound when using the microphone with a headset jack or mic does not work
Symptom
Microphone has low audio or does not function. For general audio issues, see Troubleshooting audio issues - ThinkPad.
Applicable Systems
- ThinkCentre M70c
- ThinkCentre M70q
- ThinkCentre M80q
- Lenovo V50s-07IMB
- Lenovo V50t-13IOB G2
- ideacentre 3 07IMB05
- ideacentre 5 14IOB6
- IdeaCentre Creator 5 14IOB6
- IdeaCentre Gaming 5 14IOB6
Limitations
The headset jack only supports CTIA headset (American Headset Jack (AHJ) standard or CTIA), not an OMTP (Open Mobile Terminal Platform) headset.
Solution
Use a CTIA headset, or use an OMTP-to-CTIA dongle that is applicable for an OMTP headset.
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מזהה מסמך:HT512586
תאריך פרסום מקורי:07/01/2021
תאריך עדכון אחרון:08/14/2024
