Support
SolutionRelated Articles

Lenovo ID Frequently Asked Questions (FAQs)

Information about Lenovo ID Web App support

Identify Your Device
To be sure this content applies to the device you need information on, please enter your serial number or select your product. or Browse Product
Submit
Help me find my product/serial number

Information about Lenovo ID Web App support

Provides information about using the Lenovo ID web application.
Lenovo ID Sign in

Solution

Why should I create a Lenovo ID, and where can I use it?

• Lenovo ID provides you access to everything Lenovo with one user name and password. This includes Shop Lenovo (www.lenovo.com), interact with others in the Lenovo forums (forums.lenovo.com), log in to exclusive Lenovo apps, and more. To learn more, click: Lenovo ID: Access to everything Lenovo, across all Lenovo sites with one user name and password

Watch our video: How to create a Lenovo ID

How do I sign-up for a Lenovo ID?

• Watch our video: How to create a Lenovo ID. You can sign up at Lenovo ID or through any of the supported apps or web portals.

I just signed up for Lenovo ID but I can’t find the registration e-mail that should have been sent to me.

• Check your spam folder if you do not find the registration e-mail in your inbox immediately after signing up.

Can I use my favorite e-mail address to sign-up?

• Yes! We offer quick and easy sign-up or sign-in using your Google ID, Facebook ID, and Microsoft Live ID.

How do I set or reset my password?

• Go to passport.lenovo.com and click the Sign In tab.
• Click Reset Password.
• Enter your e-mail address and the Captcha characters and then click Continue.

How do I change the primary email account on my Lenovo ID?

See this link for details, Lenovo ID - How do I change the primary email account on my Lenovo ID?

How to log out of Lenovo ID?

• Click How to log out of Lenovo ID?

How do I unsubscribe from Marketing e-mails?

• Use the unsubscribe button at the bottom of any e-mail from Lenovo to unsubscribe.

Where does my information go? Where is it stored? What is stored?

• This varies by app or web portal. Each will have its own privacy policy that provides this information in detail.

What if I can no longer use the e-mail address I originally used to register for Lenovo ID?

• Sign up for a new Lenovo ID using the new e-mail address.

Does Lenovo’s support forum have any information about Lenovo ID?

• https://forums.lenovo.com/t5/Welcome-FAQs-Knowledge-Base/LENOVO-ID-LOGIN-V-1-1/ta-p/1824926

Where can I find additional information about Lenovo’s other apps?

• http://shop.lenovo.com/us/en/accessories/software/apps/

Alias Id:SF15-D0034
Document ID:HT103348
Original Publish Date:05/26/2015
Last Modified Date:07/02/2024
X

Lenovo uses cookies to improve your experience.

Visit our Cookie Consent Tool to manage your preferences, or our Privacy Policy for more information.

Back to Previous Page
X
lenovo

Information We Collect About You

We want to be transparent about the data we and our partners collect and how we use it, so you can best exercise control over your personal data. For more information, please see our Privacy Policy.

Our cookie consent tool offers you greater visibility and control over how your preferences are stored on the site. However, some third party cookies have been temporarily classified as essential, meaning some cookies will drop that are not actually necessary for the functioning of the site. We are working to fix the issue, but you can still block essential cookies through your browser tools.

Information Our Partners Collect

We use the following partners to better improve your overall web browsing experience. They use cookies and other mechanisms to connect you with your social networks and tailor advertising to better match your interests. You can elect to opt-out of this information collection by unticking the boxes below.

Categories
1 of 1 allowed
Essential Required

We rely on cookies, javascript, and other web technologies to serve key—or essential—elements on the site. This may include things like your language preferences or server-based cookies intended to keep our site running and operational. If disabled, your site experience will likely be impacted.

Analytics

We use analytics to improve our website by better understanding how often users visit the site, what pages they visit most, and how long they spend on our site. We'll rely on cookies and third-party partners to track these actions and behaviors. Click on one of the partner names to learn more.

Vendors
Name Required

Website:

In Their Own Words

What data does this company collect?

Data Collected

Anonymous:

Pseudonymous:

PII:

Sensitive:

Data Sharing

Data Retention

Data Use

Data Storage

Adobe