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      Release of New OneKey Recovery (OKR) supporting for backup images up to 300GB

      SYMPTOM:

      Users cannot successfully use OKR which version is older than 7.0.0.3212 to backup images over 100GB.  These old versions are only capable for the image backup operation, but when attempting to perform a recovery, the following error message will prompt: “The Image file is not valid.”

       

      AFFECTED CONFIGURATIONS:

      The above symptom may occur upon the following operating system:

      IdeaPad and Essential laptops with OKR versions older than 7.0.0.3212

        

      SOLUTION:

      To use OKR to backup and restore images over 100GB successfully, please upgrade your OKR version to 7.0.0.3212 or later version prior to performing backups. The newer version of OKR will support backup images up to 300GB.

      Please click the below links to download and install:

       

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      • Alias ID: IN20120112-001
      • Document ID: HT072115
      • Dernière mise a jour :08 Sep 2015
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