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      How to access the Windows Recovery Environment (Windows RE) in Microsoft Windows 8 preloaded systems - ThinkCentre, ThinkStation and ThinkPad


      Instructions on accessing recovery and repair options in Windows RE by user selection in Microsoft Windows 8 preloaded systems.

      Affected configurations

      The above symptom is associated with the following systems:

      • ThinkCentre
      • ThinkStation
      • ThinkPad

      System is configured with:

      • Microsoft Windows 8 preinstalled or installed from Lenovo supplied recovery media

      Operating Systems:

      • Microsoft Windows 8

      Microsoft Windows 8 users can access Windows RE features through the Boot Options menu which can be launched from Windows in one of the following ways:

      • In Windows, open the Settings charm > More PC settings > General.  In Advanced Startup, click Restart Now.
      • In Windows, open the Settings charm, and then hold the Shift key while clicking Restart.
      • From a command prompt, run the Shutdown /r /o command.
      • From an administrator command prompt, run the Reagentc /boottore command.
      • Boot the computer by using recovery media.

      For more information about recovery media, click on the following links:

      How to Create Recovery Media to Run Push-Button Reset Features

      How to Create Recovery Media and reload a Lenovo Think system with Microsoft Windows 8 preload

      Additional Information

      In some scenarios, Windows RE automatically tries to repair the system.

      In addition, the following scenarios automatically trigger failover to Windows RE:

      • Two successive failed attempts to start Windows.
      • Two successive unexpected shutdowns that occur within two minutes of boot completion.
      • A Secure Boot error (except for issues related to Bootmgr.efi).
      • A BitLocker error on touch-only devices.


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      • Alias ID: SF13-D0077
      • Document ID: HT077464
      • Last Updated :17 Jun 2014
      • © 2016 Lenovo