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      Microsoft Office 2013 Excel Help file displays Microsoft Word Help file - ThinkCentre, ThinkStation, ThinkPad, Idea Tablet, IdeaPad, IdeaCentre

       

      Symptom

      On Microsoft Office 2013, the Microsoft Word Help file is displayed when clicking on the "Learn Excel basics" button in the Excel Help with the following languages:

      • Traditional Chinese, French, German, Russian, Spanish, Korean, Japanese, Brazilian Portuguese, Danish, Finnish, Norwegian, Swedish, Italian, Dutch, Simplified Chinese

      To reproduce this symptom, follow the steps below:

      1. Input the Microsoft Office 2013 Product Key to install the Microsoft Office 2013 purchased version.
      2. Launch Excel and click the "?" in the upper right corner of Excel and then click the "Learn Excel basics" button (the second icon). The Microsoft Word Help file is displayed.
      Affected Configuration:

      The above symptom is associated with, but not limited to, the following systems:

      • ThinkCentre
      • ThinkStation
      • ThinkPad
      • Idea Tablet
      • IdeaPad
      • IdeaCentre

      Affected Systems (machine types, model types):

      • All systems shipped with Microsoft Office 2013
      Applies to
      • Microsoft Windows 7
      • Microsoft Windows 8
      Additional Information

      This is a Microsoft issue. Our Development Team is working with Microsoft to resolve this issue.

      Solution

      None

      Workaround

      The user should click on the text under the "Learn the basics of Excel" icon and the user will be directed to the correct Excel Help file. Also, when the Microsoft Word Help file is displayed, users can find "Learn Excel basics" by searching “Excel basics” in the Search bar.

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      • Alias ID: HT076688_original
      • Document ID: HT076805
      • Last Updated :25 Sep 2014
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