Application WebRoot antivirus with Spy Sweeper cannot be supported by Lenovo Solution Center (LSC).


LSC cannot recognize WebRoot antivirus with Spy Sweeper, as an antivirus application, and will show an alert that there is no antivirus application installed.

Affected configurations

The above symptom is associated with, but not limited to, the following systems:

  • ThinkPad T420, T520, W520, T420s, X220, X220 Tablet, L520, L420, X1, X121e, X130e
  • ThinkPad Edge E120, E125, E320, E325, E420, E425, E520, E525, E220s, S220, E420s, S420
  • ThinkCentre M90z, M71z, Edge 91z, Edge 71z, M91, M91p, P260, M60e, M71e, M81, M75e, M76, M77, Edge71, Edge91
  • ThinkStation S20, D20, C20, C20x, E30

Applies To:

  • Microsoft Windows 7


Workaround: (When applicable)

User can disable the alerts by using the "Remind Me" function.

  • Alias ID: SF12-D0030
  • Document ID: HT072568
  • Last Updated :17 Jun 2014
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