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      Solution to OS Re-installation Failure

      Symptom:

      During operating system reinstallation, something is wrong while restarting the computer, what should I do?

      Solution:

      1. Restart your system.

      2. Upon BIOS POST screen, immediately press F2 or Shift+B to enter Lenovo Rescue System.

      3. Select OneKey Recovery. The system will restart and go to OneKey Recovery.


      Note:

      If the system has no response after pressing F2 or Shift+B, please repeat the above step 1-2 for 5 times.

      4. You will see the screen below when entering OneKey Recovery. Click Recover Factory Backup (or Recover Original Backup). The problem will be solved after the recovery process is complete.

      Fig.1

      Fig.2


      Note:

      If you've changed the size of partition C during operating system reinstallation, a prompt indicating recovery failure will pop up when you executes Recover Factory Backup (or Recover Original Backup). Please ignore it. OS reinstallation failure will be solved after the recovery process is complete.

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      • Alias ID: 1226991248615
      • Document ID: HT071018
      • Last Updated :21 May 2015
      • © 2016 Lenovo