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      On-screen display message generator stops working when booting into Operating System - ThinkPad

      Symptom

      On-screen display message generator for ThinkPad stops working when booting into Operating System. This is due to a missing hotkey module (HKVOLKEY.DLL)

       

      Affected configurations

      All ThinkPad systems may be affected by this symptom.

       

      Solution

      Option1: Launch System Update to search updates. Select Hotkey Features patch (build001) which is shown in Critical tab. Follow the instruction on the screen to install the patch.

      Option2: Download Hotkey Features patch (build001) from the link below. Install the patch manually and restart the computer.

      fw.gif Hotkey Features Patch

       

      Additional information

      If you are using a Chinese system, please refer to the following support links:

      fw.gif On-screen display message generator for ThinkPad
      fw.gif Hotkey Features Patch

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      • Alias ID: MIGR-76433
      • Document ID: HT004758
      • Last Updated :17 Jun 2014
      • © 2016 Lenovo