Battery not charging when connected to the AC adapter - ThinkPad
Download update to fix battery not charging when connected to the AC adapter - ThinkPad
Download update to fix battery not charging when connected to the AC adapter - ThinkPad
Symptom
The system battery icon may show the system battery is not charging when connected to the AC adapter. For general battery issues, refer to Troubleshooting Battery Issues.
- The system manufacture date is prior to 2021/07 (YYYY/MM)
System Serial label with the manufacture date circled.
- The system contains a battery with the FRU P/N and Prior FW (firmware) level as indicated in the table below.
ASM P/N |
FRU P/N |
FRU Description |
Prior FW |
New FW |
SB10W51928 |
5B10W51829 |
Internal, 3c, 50Wh, LiIon, CXP |
0006-0108-0101-0008 |
0006-0108-0101-0009 |
SB10W51929 |
5B10W51830 |
Internal, 3c, 50Wh, LiIon, CXP |
0006-0109-0103-0007 |
0006-0109-0103-0008 |
SB10T83204 |
5B10W13961 |
Internal,6c,68Wh, LiIon,CXP |
0006-0087-0102-0008 |
0006-0087-0102-0009 |
SB10T83217 |
5B10W13974 |
Internal,4c,57Wh,LiIon,CXP |
0006-009E-0101-0008 |
0006-009E-0101-0009 |
SB10T83127 |
5B10W13884 |
Internal, 4c, 50Wh, LiIon, CXP |
0006-0079-0103-000A |
0006-0079-0103-000B |
SB10T83207 |
5B10W13964 |
Internal,3c,48.2Wh,LiIon,CXP |
0006-008F-0101-0008 |
0006-008F-0101-0009 |
SB10Z26488 |
5B10Z26487 |
CP/C L19C4PG3 7.72V42Wh4cell |
0006-0094-0101-0007 |
0006-0094-0101-0008 |
Use Lenovo Vantage to view the battery FRU and FW (firmware) version.
Launch the Lenovo Vantage application and select – My Device – Power View – See Battery Details.
Applicable Brands
ThinkPad
Applicable Systems
- T14 Gen 2 (Machine Types: 20W0, 20W1)
- P14s Gen2 (Machine Types: 20VX, 20VY)
- T14 Gen 2 AMD (Machine Types: 20XK, 20XL)
- P14s Gen 2 AMD (Machine Types: 21A0, 21A1)
- X1 Yoga Gen 6 (Machine Types: 20XY, 20Y0)
- X1 Carbon Gen 9 (Machine Types: 20XW, 20XX)
- P15v Gen 1 (Machine Types: 20TQ, 20TR)
- T15p Gen 1 (Machine Types: 20TN, 20TM)
- X1 Fold Gen 1 (Machine Types: 20RK, 20RL)
- X1 Nano Gen 1 (Machine Types: 20UN, 20UQ)
- X12 Detachable Gen 1 (Machine Types: 20UW, 20UV)
Operating Systems
- Windows 10
- Windows 11
Solution
Update the battery firmware.
Lenovo recommends users immediately apply this updated battery firmware to applicable systems/batteries to prevent and recover from the described symptom.
Use either method below to obtain the Lenovo Battery Firmware Update Utility and install the Firmware.
1. Lenovo Vantage: System Update
Run System Update, select the Lenovo Battery Firmware Update Utility and install.
2. Download the Lenovo Battery Firmware Update Utility from the Lenovo support site and install following the README instructions.
Lenovo Support – Drivers, Updates, How-To Guides, Technical Help and more
- Drivers & Software
- Manual Update
- Software and Utilities
- Lenovo Battery Firmware Update Utility for Windows 10 (32-bit, 64-bit) - ThinkPad
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