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      Encrypting File System (EFS) protection utility works properly only on Microsoft Windows XP operating system - ThinkCentre, ThinkPad

       

      Symptom

      The EFS protection utility works properly only on the Microsoft Windows XP operating system.  The ThinkVantage Client Security Solution program provides the EFS protection utility that enables the Trusted Platform Module (TPM) based protection of encryption certificates used by the EFS to encrypt files and folders.

      Affected configurations

      The above symptom is associated with the following systems:

      • ThinkCentre
      • ThinkPad

      System is configured with

      • All machine types of ThinkCentre and ThinkPad systems with Client Security Solution 8.3 installed and the TPM enabled

      Operating Systems
      • Microsoft Windows XP
      Solutions

      On any operating system other than the Microsoft Windows XP operating system, it is recommended to use other programs instead of Client Security Solution to enable the TPM to protect the EFS certificates.

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      • Alias ID: SF13-D0131
      • Document ID: HT078184
      • Last Updated :17 Jun 2014
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