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      SimpleTap is missing Recovery Media link from Lenovo Solution Center (LSC) title - ThinkCentre, ThinkStation, ThinkPad

      Symptom

      When the user launches SimpleTap and goes to the Lenovo Solution Center (LSC) tile, there is not a Recovery Media link to launch the Recovery Media function in LSC. This issue occurs intermittently.

      Affected Configuration:

      The above symptom is associated with, but not limited to, the following systems:

      • ThinkCentre
      • ThinkStation
      • ThinkPad

      Affected System:

      • All

      Additional Information

      Some systems do not have a Recovery Media function available. This issue will be resolved in a future LSC update.

      Operating System

      • Microsoft Windows 7

      Workaround

      • The user can launch LSC directly and use the Recovery Media function by clicking on System and then Recovery Media.

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      • Alias ID: SF13-D0036
      • Document ID: HT076813
      • Last Updated :21 Jul 2016
      • © 2016 Lenovo