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      Potential issues caused by RapidBoot Shield software

      Symptom

      RapidBoot Shield may cause the computer to boot slower than expected or may cause unexpected issues in other applications.

      Affected configurations

      The above symptom is associated with, but not limited to, the following systems:

      • ThinkPad

      The system is configured with:

      • All ThinkPads that have RapidBoot Shield software installed.

      Applies to:

      • Microsoft Windows 7
      Solution

      The first step in troubleshooting slow boot or unexpected issues starting applications should be to uninstall RapidBoot Shield. If the issue is resolved by uninstalling RapidBoot Shield, then RapidBoot Shield should not be reinstalled. Lenovo will not provide solutions to any issues caused by RapidBoot Shield.

      To uninstall RapidBoot Shield follow the directions below:

      1. Open Control Panel.
      2. Click on Uninstall A Program.
      3. In the list of installed programs, scroll down and click on RapidBoot Shield.
      4. Click on Uninstall.
      5. Follow the on-screen directions to uninstall RapidBoot Shield.
      Additional Information

      RapidBoot Shield works by delaying non-critical applications and services to help your system boot faster. However, in some instances, RapidBoot Shield may delay an application and/or service that is critical to the system startup. This can cause the system to boot slower than expected or some applications may be unable to start normally.

      Note:  RapidBoot Shield has been withdrawn and is no longer available for download from Lenovo.

      Limitations

      None.

      Workaround

      None.

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      • Alias ID: SF12-T0060
      • Document ID: HT075364
      • Last Updated :17 Jun 2014
      • © 2016 Lenovo