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      USB 3.0 port does not function without the USB 3.0 driver - ThinkCentre M78

      Symptom

      The USB 3.0 port does not function if the USB 3.0 driver is uninstalled.  This issue also occurs with the Microsoft Window PE operating system or in the System Recovery Environment.  If the USB 3.0 driver is uninstalled, all USB 3.0 ports will not function.

      Affected configurations

      The above symptom is associated with, but not limited to, the following systems:

      • ThinkCentre M78

      Applies To:

      • All Operating Systems
      Solution

      None.

      Limitation

      None.

      Workaround

      When this issue occurs with the Microsoft Window PE operating system or in the System Recovery Environment, the user should use a USB 2.0 port.

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      • Alias ID: SF12-D0192
      • Document ID: HT074907
      • Last Updated :17 Jun 2014
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