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      Offline folder capability is not working normally in Microsoft Windows 7

      Symptom

      User will observe that when they enable the Offline folders in Windows 7 after a required reboot that the Offline folders are not enabled.

       

      Affected configuration

      The following ThinkPad systems running on Windows 7 may be affected by this symptom:

      • Edge E120, E125, E220s, E320, E325
      • E420, E420s, E425, E520, E525
      • L420, L421, L520
      • T420, T420i, T420s, T420si
      • T520, T520i
      • W520
      • X1, X1 Hybrid
      • X121e, X130e
      • X220, X220i, X220 Tablet, X220i Tablet

       

      Solution

      User should update the RapidBoot driver to version 1.12 or later.  Once installed, the Offline folder function will function normally.

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      • Alias ID: SF12-T0005
      • Document ID: HT072526
      • Last Updated :17 Jun 2014
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