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      Unable to turn on the Web Cam - ThinkPad T420

      Symptom


      Webcam feature does not work.  Only audio settings is prompted when Fn+F6 is press. Installed the latest driver from LENOVO and rebooted the system but yet the problem does not solve. Updated the communication and hotkey as well but did not help too.

      Affected Configuration

      Any of the following ThinkPad system can be affected with the symptom:

      • T420

      Solution

      At start-up of the computer.

      1.pressed F1 to access BIOS
      2.Go to the Security Tab
      3.Find Integrated Camera  
      4.Enable it
      5.Hit F10 and save the settings
      6.Let the computer reboot  
      7.Once windows is loaded check the Web Cam again

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      • Alias ID:
      • Document ID: HT074441
      • Last Updated :17 Jun 2014
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