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      Lenovo QuickSnip Toasts shortcut cannot launch normally

      Symptom

      On Microsoft Windows 8, Lenovo QuickSnip Toasts is created and is displayed on the All Apps screen.  When the user clicks on the Lenovo QuickSnip Toasts shortcut, it will not launch.

       

       

      Affected configurations

      The above symptom is associated with, but not limited to, the following systems:

      • ThinkCentre
      • ThinkStation
      • ThinkServer
      • ThinkPad

      Affected Systems (machine types, model types):

      • All systems shipped with Lenovo Dependency Package.

      Applies To:

      • Microsoft Windows 8

      Additional Information:

      The Lenovo QuickSnip Toasts shortcut is created by the Lenovo Toasts Service in order to display the Lenovo QuickSnip Toasts message from the Metro screen on the desktop.  It has been confirmed with Microsoft that with our current design, this shortcut cannot be removed or hidden.  This is working as designed for now.  To resolve this issue, we will need a new solution to display the Lenovo Toasts Service message from a Metro screen.

      This shortcut is hidden in the Metro screen and only displaying on the All Apps screen.

      Solution

      None

      Limitations

      This is a temporary limitation.

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      • Alias ID: SF13-D0024
      • Document ID: HT076684
      • Last Updated :25 Feb 2015
      • © 2016 Lenovo