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      Application WebRoot antivirus with Spy Sweeper cannot be supported by Lenovo Solution Center (LSC).

      Symptom

      LSC cannot recognize WebRoot antivirus with Spy Sweeper, as an antivirus application, and will show an alert that there is no antivirus application installed.

      Affected configurations

      The above symptom is associated with, but not limited to, the following systems:

      • ThinkPad T420, T520, W520, T420s, X220, X220 Tablet, L520, L420, X1, X121e, X130e
      • ThinkPad Edge E120, E125, E320, E325, E420, E425, E520, E525, E220s, S220, E420s, S420
      • ThinkCentre M90z, M71z, Edge 91z, Edge 71z, M91, M91p, P260, M60e, M71e, M81, M75e, M76, M77, Edge71, Edge91
      • ThinkStation S20, D20, C20, C20x, E30

      Applies To:

      • Microsoft Windows 7
      Solution

      None.

      Workaround: (When applicable)

      User can disable the alerts by using the "Remind Me" function.

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      • Alias ID: SF12-D0030
      • Document ID: HT072568
      • Last Updated :17 Jun 2014
      • © 2016 Lenovo