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      Windows 7 Crash: System may hang or blue screen or unexpected restart with an error message - ThinkPad

      Symptoms

      The user may see any of the following symptom:

      • System Hang with an Error Message
      • Blue Screen, Windows may stop responding with an error message
      • The system may auto restart just after an error message

       

      Affected Configurations

      Any of the following ThinkPad system running on Windows 7:

      • Edge 13, Edge 14, Edge 15
      • Edge E30, Edge E40, Edge E50
      • L410, L510
      • Reserve Edition
      • R60, R60e, R61, R61e, R61i
      • R400, R500
      • SL300, SL400, SL400c, SL410, SL500, SL500c, SL510
      • T60, T60p, T61, T61p
      • T400, T400s, T410, T410i, T410s, T410si, T500, T510, T510i
      • W500, W510, W700, W700ds, W701, W701ds
      • X60, X60s, X60 Tablet, X61, X61s, X61 Tablet
      • X100e, X200, X200s, X200 Tablet
      • X201, X201i, X201s, X201 Tablet, X300, X301
      Solution

      This problem is caused by Intel Wireless LAN (bg, abg, abgn) driver version 13.0.0.107

      Update Intel Wireless LAN (bg, abg, abgn) to driver version 13.01.1000 or higher.

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      • Alias ID: MIGR-75378
      • Document ID: HT036057
      • Last Updated :12 Mar 2015
      • © 2016 Lenovo