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      802.11n wireless mode is disabled on ThinkPad X1 Carbon (Type 34xx) and ThinkPad Helix (Type 3xxx) with Microsoft Windows 8

       

      Symptom

      The 802.11n wireless mode is disabled on ThinkPad X1 Carbon (Type 34xx) and ThinkPad Helix (Type 3xxx) with Microsoft Windows 8, therefore, the wireless card will not connect to 802.11n access points in 11n mode.  Connecting to an access point that does not support 11n is not affected.

       

      Affected Configurations

      The above symptom is associated with, but not limited to, the following systems:

      • ThinkPad

      Affected systems:

      • X1 Carbon (Type 34xx)
      • Helix (Type 3xxx)
      • X1 Helix (Type 3xxx)
      • X1 Helix (Type 3xxx) 3G

      System is configured with:

      • Intel Centrino Advanced-N 6205S

      Operating Systems

      • Microsoft Windows 8

      Limitations

      Users are able to configure and use Wi-Fi.  However, the performance will be limited to 11a or 11g mode depending on the access point setting.

       

      Solution

      The user should enable the 802.11n wireless mode from Device Manager as shown below.

      Trademarks

      Lenovo, ThinkServer, ThinkCentre, ThinkStation, and ThinkPad are trademarks of the Lenovo Corporation in the United States, other countries, or both.

      Microsoft, Windows, and the Windows logo are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

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      • Alias ID: SF13-T0071
      • Document ID: HT078048
      • Last Updated :19 Nov 2014
      • © 2016 Lenovo