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      USB 3.0 port doesn't work on Windows XP - ThinkPad

       

      Symptom

      USB 3.0 is not supported on Windows XP. If the user installs fresh Windows XP Operating System, there will be a yellow bang in the device manager for the USB 3.0 controller (PCI\VEN_8086&DEV_1E31). This is because there is no inbox driver for USB on Windows XP.

       

      Affected System
      • Helix (Type 3xxx)
      • L330, L430, L530
      • T430, T430i, T430s, T430si, T430u, T431s
      • T530, T530i
      • Twist S230u
      • W530
      • X1 Carbon (Type 34xx)
      • X230, X230s, X230 Tablet, X230i, X230i Table

       

      Affected Operating System
      • Microsoft Windows XP

       

      Solution

      To remove this yellow bang without disabling the controller, the user may install Intel INF(Chipset) driver. Intel INF(Chipset) will rename the controller to "Intel (R) Series/C216 Chipset Family Universal Serial Bus (USB) Controller - 1E31" and transfer the controller under “System Devices”.

      Note:

      Even though the Intel INF(Chipset) driver is installed, the USB 3.0 port will still function as USB 2.0.

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      • Alias ID:
      • Document ID: HT077585
      • Last Updated :19 Nov 2014
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