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SimpleTap is missing Recovery Media link from Lenovo Solution Center (LSC) title - ThinkCentre, ThinkStation, ThinkPad

 

Symptom

When the user launches SimpleTap and goes to the Lenovo Solution Center (LSC) tile, there is not a Recovery Media link to launch the Recovery Media function in LSC. This issue occurs intermittently.

Affected Configuration:

The above symptom is associated with, but not limited to, the following systems:

  • ThinkCentre
  • ThinkStation
  • ThinkPad

Affected System:

  • All
Additional Information

Some systems do not have a Recovery Media function available. This issue will be resolved in a future LSC update.

Operating System
  • Microsoft Windows 7
Solution

None.

Workaround
  • The user can launch LSC directly and use the Recovery Media function by clicking on System and then Recovery Media.

  • Alias ID: SF13-D0036
  • Document ID: HT076813
  • Last Updated :9/25/2014
  • (c) 2014 Lenovo